Evidencing Support

Care Connect lets you design your processes purely around delivering the best possible Care and Support, whilst making sure that at the click of a button you can fully evidence all the time you have spent, all the support you have provided, all the actions completed and every outcome achieved.

At Cloud Dialogs we understand that achieving this is not about having the right database with all the right fields, it is about enabling the information to be captured naturally while you are providing the Support – you should not have to undertake specific actions to record information for compliance and measuring progress should not cause you to change the way you deliver Care. The key is true mobile working, enabling staff to record work as they do it, wherever they are and whether or not they have got a data connection (which unless you only provide your services within your own properties will be a daily issue).