Drive productivity improvements using Service Connect’s advanced scheduling capabilities. If you work by appointment, then managing the demand into your business is critical in reducing travel time, so Service Connect shows you when best to offer appointments so that your work is clustered.
During the working day, drip feed jobs out so that jobs go to the best resource everytime, based on location, job jeopardy, material availability and work balancing. Service Connect fully automates job despatch and gives work planners visual alerts for things that need their attention.
Engage your customers by offering controlled self-service options and through consumer-class service rating and review functionality.
Check availability based on location and skills. Book appointments from mobile devices and keep customers informed via SMS and email
Get the best resource to every job, reduce travel and increase productivity.