Coastline Housing Aiming High

Coastline Housing and its in-house repairs division Coastline Services are implementing Service Connect to provide a complete solution for all property maintenance activities. Service Connect will integrate with Coastlines MS Dynamics CRM platform to deliver a seamless appointment booking solution for repairs and other visits, available to both the in-house call centre and tenants for self-service bookings.

Service Connect will bring the whole business together in a single system, managing the directly employed workforce, externally contracted works, material ordering – integrated with Jewson, plus giving supervisors and managers live performance dashboards to drive increased service levels.