Why Choose Us

We are a different kind of software partner

We believe Software as a Service means more than just not having to buy expensive standalone software. It embodies the idea that you use the service to improve your business. No more measuring ROI in years – rent the software monthly and expect an instant return, experience software that improves all the time, forget about upgrades, versions, down time, network problems, and move on from software suppliers who see customers’ changing needs as an opportunity to charge exploitative fees. Welcome to Service Connect, from Cloud Dialogs.

One System

Service Connect is a single software solution – one software code base, one database, no modules, no hidden interfaces.

This means your users get a seamless experience, not spending their time jumping from screen to screen. It also allows us to make changes to the software in a fraction of the time associated with conventional systems.

For most of our customers, it also means replacing 2 to 4 existing systems and making dramatic cost savings.

technology

Technology

Cloud Dialogs brings true Software as a Service (SaaS) to the Housing sector. Unlike traditional hosted systems, SaaS means your software runs on an enterprise scale hardware infrastructure with redundancy and scalability built in at every level. A problem with any particular server does not cause the system to become unavailable and you can grow from 10 to 1,000 users without having to think about hardware.

Service Connect updates and improves all the time, never worry about upgrades again; there is no database or hardware admin to worry about, everything is looked after by our team of experts.

As a true Web solution, built using Google’s cutting edge AngularJS web tools, Service Connect is available anywhere, anytime, on any device. We don’t use any custom browser plug-ins to ensure you can run the system on all modern browsers and the system is optimised for tablet use so your supervisors can work in or out of the office.

Technology

Cloud Dialogs brings true Software as a Service (SaaS) to the Housing sector. Unlike traditional hosted systems, SaaS means your software runs on an enterprise scale hardware infrastructure with redundancy and scalability built in at every level. A problem with any particular server does not cause the system to become unavailable and you can grow from 10 to 1,000 users without having to think about hardware.

Service Connect updates and improves all the time, never worry about upgrades again; there is no database or hardware admin to worry about, everything is looked after by our team of experts.

As a true Web solution, built using Google’s cutting edge AngularJS web tools, Service Connect is available anywhere, anytime, on any device. We don’t use any custom browser plug-ins to ensure you can run the system on all modern browsers and the system is optimised for tablet use so your supervisors can work in or out of the office.

technology

Agile Approach

Service Connect is already the most complete solution available, however we expect new requirements to emerge at some point on every project. You won’t have thought of everything before you start, and every organisation has a couple of great ideas on the way.

We won’t tell you that’s too bad because it wasn’t in the spec, we won’t tell you we can help you integrate to another system if you pay us tens of thousands of pounds. We won’t always be able to turn changes around immediately but we want to make the system work for you and know we haven’t thought of absolutely everything – yet!

Because there is only one version of the software, every time we add to or improve the software, all customers can take advantage of the new features straight away.

Agile Approach

Service Connect is already the most complete solution available, however we expect new requirements to emerge at some point on every project. You won’t have thought of everything before you start, and every organisation has a couple of great ideas on the way.

We won’t tell you that’s too bad because it wasn’t in the spec, we won’t tell you we can help you integrate to another system if you pay us tens of thousands of pounds. We won’t always be able to turn changes around immediately but we want to make the system work for you and know we haven’t thought of absolutely everything – yet!

Because there is only one version of the software, every time we add to or improve the software, all customers can take advantage of the new features straight away.